- Returns can be made after noticing us by e-mail.
- We will inform you how to send your parcel back
- If it has no traces of use, the item can be returned in its original undamaged packaging within 14 days of receipt.
- Please return the item together with the original order form to: FAM Flower Farm, Heereweg 361, 2161 CB Lisse, The Netherlands
- The shipping cost on return will not be refunded.
- After receiving your package, we will refund the order amount to you minus 10 Euro handling and restocking fee.
- Fresh flowers are excluded from our return service
Cancel an order
Cancelled orders are subject to a 10 Euro cancellation fee.